TERMS & CONDITIONS

These terms and conditions ("Terms") apply to the Batchelors Scratch and Win a Heroic £50 voucher promotion (the "Promotion"). By participating in the Promotion, you will be legally bound by these Terms.

Promotional materials relating to the Promotion, including all information on how to enter the Promotion, also form part of these Terms. If there is a conflict in these Terms with any such promotional materials or other terms whatsoever attached to any other advertising material in respect of the Promotion, these Terms will take precedence.

If you have any queries about the Promotion or these Terms then please contact the Promoter by sending an email to queries@batchelorspromotions.co.uk.

    The Promoter

  1. Premier Foods Group Limited of Premier House, Centrium Business Park Griffiths Way, St. Albans, United Kingdom, AL1 2RE is the “Promoter”.

    2. Eligibility

  2. The Promotion is open to England and Wales residents aged 18+ who have internet access. The Promotion is not open to employees, contractors, representatives, agents, officers or directors of the Promoter, its parent companies, subsidiaries, affiliates, marketing agencies, or to any of their respective immediate family members or persons living in the same household, whether or not related, or to anyone else professionally connected with the Promotion.
  3. The Promoter reserves the right to verify the eligibility of any entrant or claimant of a Prize (defined below in clause 13). The Promoter may require such information as it considers reasonably necessary for this purpose, which may include proof of purchase, identity, age, residency and address. The Promoter may withhold Prizes while it verifies eligibility. If a winner is found to be ineligible, the Promoter reserves the right to select, at random, an alternative winner from all other eligible entrants to receive their Prize and to require the return of any Prize already awarded.

    4. How to Enter

  4. The Promotion consists of two parts, Promotion 1 and Promotion 2:
    1. Promotion 1: Promotion 1 will begin at 00:01 (UK time) on 02 January 2025 (the “Promotion 1 Opening Time”) and close at 23:59 (UK time) on 29 January 2025 inclusive (the “Promotion 1 Closing Time”). The period from the Promotion 1 Opening Time and ending at the Promotion 1 Closing Time is the “Promotion 1 Promotional Period”.
    2. Promotion 2: Promotion 2 will begin at 00:01 (UK time) on 30 January 2025 (the “Promotion 2 Opening Time”) and close at 23:59 (UK time) on 1 March 2025 inclusive (the “Promotion 2 Closing Time”). The period from the Promotion 2 Opening Time and ending at the Promotion 2 Closing Time is the “Promotion 2 Promotional Period”.

    All entries into either Promotion 1 or Promotion 2 online must be received by the end of the applicable promotional period set out in this section 4. The Promoter accepts no responsibility for entries that are lost, delayed, incomplete, illegal, misdirected, corrupted or not received by the end of the applicable promotional period for any reason. Proof of complying with the Promotion 'How to Enter' requirements shall not be accepted as proof of receipt or entry.

  5. Promotion 1: Enter by scanning the QR code displayed to you in marketing materials relating to the Promotion during the Promotion 1 Promotional Period, entering your date of birth, mobile number and email address online (the "Website"), then interactively "scratch" the card displayed to you to instantly reveal if you have won.
  6. Promotion 2: Enter by scanning the QR code displayed to you in marketing materials relating to the Promotion during the Promotion 2 Promotional Period, and entering your date of birth, mobile number and email address online on the Website. In addition, each eligible entrant who enters Promotion 1 but does not win a Prize will receive one automatic entry into Promotion 2 for each non-winning entry they made into Promotion 1.
  7. Each eligible entrant will automatically receive a 20p money-off coupon, per each valid entry into Promotion 1 and / or 2. Money-off coupon will be sent to the entrant via email, to the email address provided as part of their entry to Promotion 1 or Promotion 2 (as applicable). The Money-off coupon will be redeemable against any Batchelors product purchased at any Heron Foods store until and including 1 April 2025 (please see full coupon terms at clause 32) (each a "Coupon").
  8. No purchase necessary and there is no charge to register for use of the Website.

    9. Restrictions on entry

  9. There is a limit of one entry per day per person for each of Promotion 1 and Promotion 2 and entries shall be identified by the mobile number submitted with them to the Website. Plus, non-winning entrants of Promotion 1 will receive an automatic entry into Promotion 2, for each non-winning entry submitted in Promotion 1.
  10. Entrants who seek to enter more than this limit may be disqualified. Entries (including bulk entries) generated by script, macro, mechanical or other automated means are prohibited and will cause disqualification. Multiple entries made through agents, third parties, organised groups or any entry duplication method will not be accepted. Multiple entries made by the same person on a single day from various email or other accounts or from the same IP address will not be valid.

    11. Number of winners

  11. Promotion 1: 80 winners will each win a Prize at random during the Promotion 1 Promotional Period. Promotion 1 uses a 'winning moment' mechanism where a Prize will be won if an entrant clicks “Submit” at one of the precise, randomly-selected moments occurring in the Promotion 1 Promotional Period. If no Prize is won at such moment, the next eligible entry received will win that moment. Entrants will find out if they have entered at the time of a winning moment or, have submitted the next entry after a winning moment has passed and have won a Prize, by interactively “scratching” the card displayed.
  12. Promotion 2: 20 winners will be selected at random, via a computer generated random process, from all eligible entries within 14 days of the Promotion 2 Closing Date. If any Prizes are not claimed or otherwise cannot be awarded in Promotion 1 (see clause 20), then a winner will be drawn from all eligible entries in Promotion 2, for each unclaimed or unawarded Promotion 1 Prize, within 14 days of the Promotion 2 Closing Date.

    13. The Prize

  13. Winners will each win a £50 Heron Foods voucher redeemable at any Heron Foods store and against any product(s) purchased in a single transaction before 1 March 2026 (each a “Prize”). There will be no change given if the purchase made is less than the total voucher value (see clause 33 for full voucher terms and conditions).
  14. Prizes and Coupons cannot be sold, transferred or auctioned. Prizes and Coupons are non-transferable and non-refundable. There is no cash substitutes or alternative Prizes or Coupons, except in circumstances outside the Promoter's control, where the Promoter has the discretion to replace the Prize with an alternative of equal or higher value.
  15. There is a maximum of two (2) Prizes per entrant to the Promotion as a whole, and it is not possible to claim multiple Prizes.
  16. The Prizes and Coupons are subject to and must be used in accordance with specific retailer terms and conditions and may be subject to limitations on use and expiry dates (see clause 32 voucher for Coupon terms and conditions and clause 33 for voucher terms and condition). The Prizes and Coupons are not valid for use against prior purchases and cannot be used to purchase third party gift cards or further vouchers. Lost or stolen Prizes and Coupons cannot be replaced.

    17. Notification of Winners and Delivery of the Prize

  17. Winners of Promotion 1 will be notified immediately after they have interactively "scratched" the card displayed. Entrants who have not won a Prize in Promotion 1 will be notified immediately after they have interactively "scratched" the card displayed.
  18. Winners of Promotion 2 will be contacted via email within 14 days of the Promotion 2 Closing Date (the “Notification Email”). Entrants who have not won a Prize in Promotion 2 will not be notified.
  19. If you are the winner of a Prize for Promotion 1, you will be required to provide your full name and delivery address for delivery of the Prize, on the claim form provided on the Website. Within 7 days of completing the claim form, you will receive a confirmation email that your claim form has been successfully submitted and that your Prize will be dispatched. If you are the winner of a Prize during Promotion 2, you will need to follow the instructions in the Notification Email (see clause 18) to claim your Prize and to provide your delivery details. The delivery address provided must be located in England or Wales.
  20. A winner forfeits their Prize and the Promoter reserves the right to select at random an alternative winner from all eligible entries received if:
    1. a winner does not submit the details required for collection of the Prize during Promotion 1;
    2. a winner of Promotion 2 does not respond to the Notification Email (see clause 18) or does not provide their full name, delivery address and any other relevant details requested;
    3. a Prize is rejected or returned undeliverable;
    4. a winner cannot accept the Prize for any reason; or
    5. an entry is invalid, or an entrant is disqualified or in breach of these Terms.

    Where any Prizes from Promotion 1 are not claimed or are otherwise rejected, cannot be accepted or provided for any reason set out in this clause 20, then such Prize shall be added to the Prize pool of Promotion 2.

  21. It is the responsibility of the entrant to provide accurate, up-to-date details. The Promoter cannot be held responsible for entrants failing to supply accurate information which then affects the acceptance or fulfilment of their Prize.
  22. The Promoter accepts no responsibility for any inability of a winner to take up a Prize.
  23. Please allow up to 30 days from the date a winner supplies the requested details for delivery of the Prize.

    24. Data Protection and Marketing

  24. All entries and any accompanying material (whether visual, oral or written) submitted to the Promoter will become the property of the Promoter on receipt and will not be returned. By submitting your entry and any accompanying material, each entrant agrees to:
    1. assign to the Promoter all copyright and other intellectual property rights which exist in their participation in this Promotion and any accompanying material with full title guarantee, in perpetuity and on a worldwide basis for use at Promoter's sole discretion including, without limitation, use in advertising, other media, press releases, editorial and promotional activity, point of sale material, Promoter's websites, third party websites (including Facebook, Instagram, Twitter and YouTube), newsletters and e-newsletters; and
    2. irrevocably waive all moral rights (which shall include their name, location and age) which could exist in and to their entry and otherwise arising in connection with their entry to which the entrant may now or at any time in the future be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

    Each entrant agrees that they shall execute any document or instrument necessary to give effect to any assignment, grant of rights or waiver referred to in this clause 24.

  25. Any personal information that entrants share with the Promotor (including name, address, email, or other data) will be kept secure and only used in line with the Promoter’s Privacy Policy and these Terms. By entering the Promotion, entrants acknowledge that their information may be held and used by the Promotor, its agents and suppliers for the purpose of administering the Promotion. The Promotor may contact entrants by email, post, phone, SMS or other means in relation to the Promotion, but will not send entrants any marketing communication unless entrants have also agreed to this, or the Promoter has another lawful basis for the communication. If you opt-into Heron Foods’ marketing mailing list when submitting an entry, please refer to clause 31.
  26. All personal details and/or information given either in the entry process or otherwise must be truthful, accurate and in no way misleading. Promoter reserves the right to disqualify entrants if they have supplied untruthful, inaccurate or misleading personal details and/or information.
  27. In entering the Promotion, all entrants and winners agree to participate in any promotional activity or advertising relating to the Promotion, which may include entry content, voice, image and name for publicity purposes (in any media, print or online, including any websites, social media sites or third party retailer websites) and in advertising, marketing or promotional material (whether or not related to the Promotion) free of charge without additional compensation or prior notice. Promoter may modify any entry content to fit in context with the relevant usage, whilst maintaining its original sentiment.
  28. The Promoter must either publish or make available information that indicates that a valid award for the Promotion took place. The Promoter may therefore use the winners' surname and county of residence to announce them as the winners of the Promotion. If you do not wish for your personal information to be used for this purpose or, if you wish to limit the amount of personal information that is published, please contact: privacy@premierfoods.co.uk upon entry to the Promotion. In such circumstances, the Promoter must still provide such information and all winning entries to the Advertising Standards Authority on request.
  29. To receive a list of winners and county of residence of the winners, email queries@batchelorspromotions.co.uk within 3 months of the Promotion 2 Closing Date. Please note that the Promoter may not be able to disclose this requested information if an entrant objects to the disclosure of such information in accordance with clause 28. Where a winning entrant has objected to their information being disclosed, the Promoter will instead confirm that a valid award has taken place. The Promoter must still disclose the information to UK regulators such as the Advertising Standards Authority, on request.
  30. If, in accordance with clause 35, you submit a query to Heron Foods relating to the use of your Prize or Coupon, then any personal data submitted with or, in relation to your query will be collected, stored and used by Heron Foods for the purpose of responding to your query. See Heron Foods’ Privacy Policy for full details on how your data will be collected, stored and processed: https://heronfoods.com/privacy-policy/

    31. Subscription to marketing mailing lists

  31. At the time of submitting an entry into Promotion 1 or Promotion 2, you will be given the option to opt-in to Heron Foods’ marketing mailing list. This is optional and is not required to enable entrants to participate in either Promotion 1 or 2 . If you wish to subscribe to Heron Foods’ marketing mailing list and provide consent for Heron Foods to collect your name and email address and, to use these details to contact you for marketing purposes, then you will just need to check the box on the entry form, indicating your consent. If you do opt-in to Heron Foods’ marketing mailing list, your name and email address will be collected, stored and used by Heron Foods for the purpose of sending you marketing communications. You can opt-out of Heron Foods’ marketing mailing list at any time by sending an email to the email address provided under “Right to withdraw consent” in Heron Foods’ Privacy Policy or, by clicking the unsubscribe link at the bottom of any email marketing communications you receive from Heron Foods. See Heron Foods’ Privacy Policy for full details: https://heronfoods.com/privacy-policy/

    32. Money-off coupon terms

  32. The following Heron Foods money-off coupon terms shall apply:

    To the customer: To the customer: This e-coupon is worth 20p and may only be used as part payment toward any Batchelors Qualifying Product (defined below) purchased in a Heron Foods store, in England and Wales. Only one e-coupon may be redeemed per transaction. E-coupon must be presented at time of purchase and can only be used once. Qualifying Products are subject to availability. Not to be used in conjunction with any other offer, promotion, discount or other coupon. No change will be given. This e-coupon is not redeemable for cash or transferable and its resale is prohibited. Retailer’s redemption policies may apply. In case of query, please refer to instore customer services. Expiry Date: 23.59 on 01.04.2025. May only be redeemed during Heron Foods’ store opening hours. These terms and conditions and any issues or disputes which may arise out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

    Qualifying Products include the following Batchelor’s branded products: Cup a Soup Chicken & Veg 110g, Cup a Soup Cream of Veg 122g, Cup a Soup Minestrone 94g, Pasta ‘n’ Sauce Cheese & Broccoli pot 65g, Pasta ‘n’ Sauce Instant Pot Chicken & Mushroom 65g, Pasta ‘n’ Sauce Mac & Cheese pot 65g, Pasta ‘n’ Sauce Spicy Tomato pot 65g, Pasta ‘n’ Sauce Caramelised Onion & Smoky Bacon sachet 99g, Pasta ‘n’ Sauce Chicken & Mushroom sachet 99g, Pasta ‘n’ Sauce Cheese & Broccoli sachet 99g, Pasta ‘n’ Sauce Chef Special Four Cheese sachet 99g, Pasta ‘n’ Sauce Cheese, Leek & Ham sachet 99g, Pasta ‘n’ Sauce Mac & Cheese sachet 99g, Slim a Soup Creamy Veg 59g, Slim a Soup Creamy Asparagus 59g, Slim a Soup Minestrone 61g, Super Noodle BBQ Beef pot 75g, Super Noodle Chicken pot 75g, Super Noodle Curry pot 75g, Super Noodle BBQ Beef BIG pot 100g, Super Noodle Chicken BIG pot 100g, Super Noodle BBQ Beef block 90g, Super Noodle Chicken block 90g, Super Noodle Mild Curry block 90g, Super Noodle Curry block 90g and Super Noodle Chicken Fajita block 90g

    To the Retailer: Premier Foods Group Limited will redeem this coupon at its face value of 20p, provided that it has been taken in payment or part payment as detailed herein. Premier Foods Group Limited reserves the right to refuse payment for e-coupons that have not been correctly redeemed as instructed herein.

    33. Voucher terms

  33. The following Heron Foods’ voucher terms shall apply:

    To the customer: This voucher is rightful evidence of a prize with the value of £50 and should be used when obtaining and redeeming vouchers which will count as payment or part payment toward any product purchased at a Heron Foods store, in England and Wales. Original voucher must be presented at the time of purchase, may only be used once and must be surrendered upon use. No change will be given. This voucher is not redeemable for cash or transferable, and its resale is prohibited. Photocopies, reprints, damaged, or defaced vouchers will not be accepted. Retailer’s redemption policies may apply. In case of query, please refer to instore customer services. Expires 11.59 on 01/03/26. May only be redeemed during Heron Foods’ stores opening hours. These terms and conditions and any issues or disputes which may arise out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. To the retailer: Please process as a gift card or gift voucher via the till. Promoter: Premier Foods Group Limited of Premier House, Centrium Business Park Griffiths Way, St. Albans, United Kingdom, AL1 2RE.

    34. Limitation of Liability

  34. Insofar as is permitted by law, the Promoter, its agents, suppliers or distributors involved in this Promotion will not in any circumstances be responsible or liable to compensate the winners, whether arising from tort including negligence, breach of contract or otherwise, or for any loss, damage, loss, liability, injury or personal disappointment incurred or suffered whatsoever as a result of or relating to participation in this Promotion or the Prizes, unless you suffer personal injury or death as a result of the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

    35. General

  35. The provision of the Prizes and the Coupon does not imply endorsement by the Promoter of Heron Foods or any other third parties concerned in any way with the Promotion. Any complaints or queries relating to the use of a Prize or a Coupon should be directed to customerservices@heronfoods.com. Please see clause 30 for details on how personal data provided with your query will be handled and processed.
  36. By entering the Promotion, you are agreeing to be bound by:
    1. these Terms; and, to the extent applicable,
    2. the Premier Foods Group Limited website general terms of use: https://www.premierfoods.co.uk/SpecialPages/Legal-Notices/LegalNotices-TermsOfUse.aspx;
    3. the Premier Foods Group Limited website privacy policy;
    4. the Heron Foods coupon terms and conditions at clause 32;
    5. the Heron Foods voucher terms and conditions at clause 33; and

      6. any entries that do not comply in full with these Terms and the applicable terms set out in this clause may be disqualified.

  37. Entries and claims for Prizes which do not include all of the information required will be deemed invalid.
  38. Any decision of the Promoter as to eligibility to take part in the Promotion or the result of the Promotion will be final, and no correspondence or discussion will be entered into.
  39. The Promoter reserves the right to refuse any entry, claim or award of Prizes and/or refuse further participation in the Promotion and disqualify a entrant or winner where it believes there has been a breach of these Terms, the spirit of the Promotion, any instructions forming part of this Promotion's entry requirements or otherwise where a entrant has gained unfair advantage in participating or claimed using fraudulent means. Promoter also reserves the right to disqualify an entrant or winner that in its absolute discretion could bring the Promoter into disrepute. The Promoter's decision will be final in this regard.
  40. The Promoter accepts no responsibility for entries that are late, delayed, incomplete, lost, damaged, incorrectly submitted, are unreadable or misdirected, whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure, non-availability of the website, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, or any other reason.
  41. The Promoter accepts no responsibility or liability for:
    1. any codes, entries or notifications which are not received due to the use of incorrect or inaccurate entry information, any faulty or failed electronic data transmissions, or for any other reason;
    2. any unauthorised access to, or theft, destruction or alteration of entries at any point in the operation of the Promotion;
    3. any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers used in any aspect of the operation of the Promotion;
    4. inaccessibility or unavailability of any network or wireless service, the Internet and/or any website; or
    5. any injury or damage to any person’s computer(s) or mobile device(s) which may be related to or result from any attempt to participate in the Promotion or to download any materials in connection with the Promotion.
  42. By participating in the Promotion, entrants agree to release and hold harmless Warner Bros. Discovery and its related companies, and its respective officers, directors, employees, and agents from and against any claim or cause of action arising out of its participation in the Promotion or receipt or use of any prize.
  43. The Promoter reserves the right in its absolute discretion to amend or waive any of these Terms, or to delay, postpone or cancel the Promotion at any stage, in the event of circumstances that are unforeseen or outside its reasonable control, which it considers necessary (including suspected or actual fraudulent or misleading practices or other breaches of these Terms).
  44. The Promotion and these Terms are subject the laws of England and Wales. Any disputes must be referred to the English courts.