PRIVACY POLICY

ABOUT US AND THIS NOTICE

This Privacy Notice explains what we do with your personal data in our capacity as Promoter of the Batchelors Scratch and Win a Heroic £50 Heron Foods Voucher promotion ("Promotion").

This Privacy Notice is provided by Premier Foods Group Limited (company number: 00281728) of Premier House, Centrium Business Park Griffiths Way, St. Albans, AL1 2RE, United Kingdom as the Promoter of the Promotion. All references to "our", "us", "we", or "Premier Foods" within this Privacy Notice refer to Premier Foods Group Limited.

We are the controller of your personal data. This means that we are responsible for complying with applicable data protection laws.

We take your privacy very seriously We ask that you read this Privacy Notice carefully as it contains important information about our processing of personal data and your rights.

How to contact us

If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact our Data Privacy Officer either:

By post: Premier House, Centrium Park, Griffiths Way, St Albans, AL1 2RE; or

By email: privacy@premierfoods.co.uk

Changes to the Privacy Notice

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

WHAT PERSONAL DATA DO WE COLLECT AND WHY?

HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL?

We will use your personal data for the purposes and legal bases set below:

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We use external providers that process your personal data for this Promotion as part of the services (such as hosting, security, and promotional administration and/or fulfilment of the prizes) which they offer to us. We take steps to ensure that our service providers process your data in accordance with the Data Protection Law and only use it in accordance with our contract with them.

We may also disclose your data to any advisors we may appoint and to regulatory or other authorities to comply with any applicable legal obligations.

We do not transfer your personal data outside the UK.

How we keep your data secure

We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.

WHEN WILL WE DELETE YOUR DATA?

If you enter our Promotion your data will be held for a period of 3 months after the relevant Promotion closing date.

If you raise a query or complaint with us, your data will be held for a period of up to 6 years from date of last contact.

SUBSCRIBING TO THIRD-PARTY MARKETING LISTS

At the time of entering the Promotion, you will be asked if you would like to subscribe to receive marketing communications from Heron Foods by email. This is optional and not required for entry into the Promotion. If you choose to subscribe to Heron Foods’ mailing list, you consent to your name and email address being shared with Heron Foods for their direct marketing purposes via email. You can unsubscribe from Heron Foods’ mailing list at any time by clicking "unsubscribe" in marketing emails and/or emailing Heron Foods at info@heronfoods.com. Please see Heron Food’s Privacy Policy for details on how your personal data will be handled by Heron Foods and how to contact them.

YOUR RIGHTS

You have the following legal rights:

If you would like to exercise your rights, please contact us at the details set out above.

We will acknowledge any request that you make within one month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.

Please note that exceptions apply to some of these rights which we will apply in accordance with the law.

COMPLAINTS

If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible.

You have the right to make a complaint at any time to the applicable data protection authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance. The regulator in the UK is the Information Commissioner's Office (ICO) - (https://ico.org.uk/make-a-complaint/).